Inova Solutions Knows the Power of Real-time Information

Inova Solutions is a global provider of real-time visual communication solutions. Through the innovative use of technology, we help organizations communicate faster and more effectively. Our offering encompasses award-winning call center reporting software and hardware, mass notification systems for schools and universities, and Power over Ethernet (PoE) network clocks.

Call Center Reporting

Inova Solutions knows that call center statistics can be difficult to keep track of and even more challenging to use effectively. Our call center reporting solutions empower your workforce with the real-time call center metrics they need to do their jobs more effectively.

Inova’s call center reporting solutions simplify the complexity of call center management. Advanced software gathers operational data from systems such as ACDs and workforce management systems, and filters it down to just your most important call center statistics. These key metrics are then presented on a variety of visual display technologies, including a call center wallboard, LCD flat screen display, call center reader board or computer desktop. When agents and managers are aware of real-time operational conditions, they may use this information to improve productivity and efficiency.

Inova’s real-time call center reporting solutions have helped call center management and executives handle more calls without additional staffing, dramatically reduce abandon rates, increase service levels and more. Among Inova's thousands of satisfied customers are eBay, BlueCross BlueShield, AIG, Verizon, Bank of America, and others.

Click here to learn more about Inova Solutions’ innovative call center reporting solutions.

Mass Notification Systems

Inova Solutions is also committed to real-time communication on university campuses and other public facilities. Our electronic LED signage is an important part of a multi-layered approach to campus security and mass notification.

During an emergency situation, accurate, real-time information and instructions need to be instantly delivered to widely dispersed groups. Campus security officials at schools across the country trust Inova to keep community members informed and empowered to take the appropriate actions during a crisis.

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Network Clocks

Inova Solutions’ innovative network clocks are among the first of their kind, using an organization's own Ethernet wiring to supply power and time updates to clocks. These synchronized network clocks simplify the job of facilities or IT management by eliminating the need for AC receptacles and individual batteries, and allowing for centralized UPS backup.

Organizations in every industry depend on accurate timekeeping for smooth daily operations, and nothing makes synchronized time easier than Inova’s PoE network clocks. Schools and universities, hospitals, and manufacturing environments all benefit from the hassle-free installation and maintenace of network clocks.

Click here to learn more about Inova Solutions’ revolutionary network clocks.